Building Financial Acumen: Making the Business Case for Workforce and Patient Safety – Workshop

Course 4: Making the Business Case for Workforce and Patient Safety
Empowering Leaders for Transformational Change

• CEs: 2
• Duration: ~2 hrs

Exceptional healthcare leadership requires the ability to integrate financial and quality considerations into every decision. This course empowers nurse leaders to evaluate initiatives using ROI and VOI, understand tangible and intangible costs, and select meaningful quality metrics. Participants will learn how to build compelling business cases that support workforce safety, improve patient outcomes, and deliver cost-effective care.

Objectives:

• Evaluate projects by assessing revenue and expenses and calculating ROI or VOI timelines
• Contrast tangible (hard) and intangible (soft) costs of errors and their impact
• Choose quality metrics that may be affected by a process change
• Demonstrate how quality care and cost avoidance support a strong business case for patient and workforce safety